Are you or your loved ones in danger? Critical recall issued for popular wheelchair component
- Replies 0
For many people, wheelchairs are more than just a way to get around—they are essential tools that provide independence, freedom, and a sense of normalcy in daily life.
But what happens when a vital part of that mobility comes under scrutiny?
A recent safety alert about certain wheelchair components has raised concerns about user safety, highlighting the importance of vigilance for those who depend on these devices.
Here at The GrayVine, we’re committed to keeping you informed, helping you stay on top of these important issues so you can make the best decisions for your safety.
Critical recall issued for popular wheelchair component
The U.S. Food and Drug Administration (FDA) has issued a recall for a speed control dial used with the Permobil SmartDrive MX2+ Power Assist Device.
This device is part of certain MX2-3DCK/MX2-3DC wheelchairs, and the recall follows numerous customer complaints and reports of serious injuries.
The component was sold between August 17, 2023, and November 21, 2024, meaning many individuals may be affected by this safety concern.
Max Mobility, LLC reached out to its customers on December 20, 2024, after receiving 646 complaints, including three severe injury reports involving fractures of the hip, leg, and ankle.
Understanding the risks
The FDA has highlighted that the faulty speed control dial could cause wheelchairs to move unpredictably or stop abruptly, posing significant risks to users.
Injuries could range from minor cuts to more severe conditions such as bone fractures, muscle strains, or concussions.
The danger also extends to bystanders who could be hurt if a wheelchair operates uncontrollably.
Max Mobility has traced the issue to a change in the printed circuit board assembly of the dial and is currently working on a redesign to address these performance inconsistencies.
Taking action: Replacement and safety measures
Max Mobility is taking steps to ensure user safety, advising customers to request a replacement unit through the Permobil website. Technical support is also available for those who need assistance.
The redesigned dials are expected to start shipping in mid-January, and customers should dispose of their old units once they receive the replacement.
This recall serves as a reminder of the importance of product safety, particularly for devices that play such a crucial role in the daily lives of individuals with mobility challenges.
It also highlights the ongoing need for vigilance in consumer safety, especially given other recent recalls of various products.
We’d love to hear from you! Have you experienced any issues with mobility devices, or perhaps faced a recall in the past? What steps did you take to maintain safety, or do you have any helpful tips for navigating recalls? Your experiences and advice could be incredibly valuable to others in our community.
But what happens when a vital part of that mobility comes under scrutiny?
A recent safety alert about certain wheelchair components has raised concerns about user safety, highlighting the importance of vigilance for those who depend on these devices.
Here at The GrayVine, we’re committed to keeping you informed, helping you stay on top of these important issues so you can make the best decisions for your safety.
An essential tool for mobility and independence, electric wheelchairs provide crucial support for those with mobility challenges. Image Source: Pexels / Rollz International.
Critical recall issued for popular wheelchair component
The U.S. Food and Drug Administration (FDA) has issued a recall for a speed control dial used with the Permobil SmartDrive MX2+ Power Assist Device.
This device is part of certain MX2-3DCK/MX2-3DC wheelchairs, and the recall follows numerous customer complaints and reports of serious injuries.
The component was sold between August 17, 2023, and November 21, 2024, meaning many individuals may be affected by this safety concern.
Max Mobility, LLC reached out to its customers on December 20, 2024, after receiving 646 complaints, including three severe injury reports involving fractures of the hip, leg, and ankle.
Permobil SmartDrive: A powerful mobility solution designed to enhance independence, though recent recalls have raised concerns about certain components. Image Source: YouTube / Aidacare - Mobility & Healthcare Equipment.
Understanding the risks
The FDA has highlighted that the faulty speed control dial could cause wheelchairs to move unpredictably or stop abruptly, posing significant risks to users.
Injuries could range from minor cuts to more severe conditions such as bone fractures, muscle strains, or concussions.
The danger also extends to bystanders who could be hurt if a wheelchair operates uncontrollably.
Max Mobility has traced the issue to a change in the printed circuit board assembly of the dial and is currently working on a redesign to address these performance inconsistencies.
Taking action: Replacement and safety measures
Max Mobility is taking steps to ensure user safety, advising customers to request a replacement unit through the Permobil website. Technical support is also available for those who need assistance.
The redesigned dials are expected to start shipping in mid-January, and customers should dispose of their old units once they receive the replacement.
This recall serves as a reminder of the importance of product safety, particularly for devices that play such a crucial role in the daily lives of individuals with mobility challenges.
It also highlights the ongoing need for vigilance in consumer safety, especially given other recent recalls of various products.
We’d love to hear from you! Have you experienced any issues with mobility devices, or perhaps faced a recall in the past? What steps did you take to maintain safety, or do you have any helpful tips for navigating recalls? Your experiences and advice could be incredibly valuable to others in our community.
