Could you be owed a piece of this $990K settlement? Here's the one “number” that unlocks it
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Are you sitting on a surprise payday without even knowing it?
A new $990,000 settlement could mean cash in your pocket—if you have one key detail.
The organization behind popular New York attractions like the Bronx Zoo has agreed to settle claims it charged hidden processing fees for e-ticket purchases.
And if you bought a ticket during a specific window, you may be eligible for a payout.
The issue? The organization was accused of failing to disclose electronic ticket processing fees to customers who bought tickets on the zoo’s website.
Though the Wildlife Conservation Society has not admitted wrongdoing, it will distribute settlement funds to affected individuals.

The amount you’ll receive depends on how much you paid in processing fees.
Claimants must provide a specific detail to qualify: the ticket order number from their Bronx Zoo purchase. This number is required to complete a valid claim.
A final approval hearing is scheduled for June 5, but don’t wait until then to find your documentation.
The change is meant to improve transparency and prevent surprises for future visitors.
Submitting it by the deadline could mean a payout. With multiple settlements currently open, it pays to stay informed and organized.
More settlements you should know about:
Have you ever received money from a class action like this? Do you still have your old ticket receipts or order numbers? Will you be filing a claim for this or any other open settlements? Share your thoughts and tips in the comments—your insight might help someone else get what they’re owed.
A new $990,000 settlement could mean cash in your pocket—if you have one key detail.
The organization behind popular New York attractions like the Bronx Zoo has agreed to settle claims it charged hidden processing fees for e-ticket purchases.
And if you bought a ticket during a specific window, you may be eligible for a payout.
A class action over fees leads to nearly $1 million in settlement money
The Wildlife Conservation Society, which operates Bronx Zoo and other major New York wildlife attractions, has agreed to a $990,000 settlement following a class action lawsuit.The issue? The organization was accused of failing to disclose electronic ticket processing fees to customers who bought tickets on the zoo’s website.
Though the Wildlife Conservation Society has not admitted wrongdoing, it will distribute settlement funds to affected individuals.

The Bronx Zoo of New York City is one of the largest metropolitan zoos in the world. Image source: Zoo Tours / YouTube
Who can file a claim and how to know if it’s you
If you bought an e-ticket through the Bronx Zoo website between August 28, 2022, and January 16, 2024, and were charged a processing fee, you may qualify for a portion of the settlement.The amount you’ll receive depends on how much you paid in processing fees.
Claimants must provide a specific detail to qualify: the ticket order number from their Bronx Zoo purchase. This number is required to complete a valid claim.
Mark this deadline—it’s your last chance to file
The deadline to submit your claim is July 21. Claims submitted after that date may not be eligible for payment.A final approval hearing is scheduled for June 5, but don’t wait until then to find your documentation.
The zoo makes a commitment to avoid future confusion
As part of the settlement, the Wildlife Conservation Society has agreed to either stop charging processing fees or clearly disclose all such charges before consumers finalize ticket purchases.The change is meant to improve transparency and prevent surprises for future visitors.
Act now—your ticket number could unlock real cash
If you purchased a Bronx Zoo e-ticket during the qualifying period, check your emails and records for that order number.Submitting it by the deadline could mean a payout. With multiple settlements currently open, it pays to stay informed and organized.
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Key Takeaways
- Americans are set to receive payments from a $990k settlement over illegal fees charged by the Wildlife Conservation Society.
- The settlement benefits those who purchased e-tickets to the Bronx Zoo and were charged processing fees between August 28, 2022, and January 16, 2024.
- Claimants require their Bronx Zoo ticket order number to submit a valid claim by the deadline of July 21.
- The Wildlife Conservation Society has also committed to stop charging processing fees or to disclose all fees prior to purchase in the future.