Exposed: The California insurer rejecting the most fire claims – Is your provider on the list?
By
Veronica E.
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After California’s devastating wildfires, a troubling issue has emerged that’s leaving homeowners vulnerable at their most desperate time: denied insurance claims.
In the aftermath of such disasters, homeowners turn to their insurance providers for help, expecting the security and stability that these companies promise. Unfortunately, for many, that safety net has proven to be more fragile than anticipated.
The GrayVine community, which understands firsthand the importance of security, knows just how critical it is to have reliable support after a tragedy.
But what happens when those we rely on for protection fail us at the moment we need them most? The consequences are not just financial—they are deeply emotional and personal.

A recent survey has uncovered a concerning trend among California’s insurance companies. Leading the charge in fire claim rejections is LA-based Farmers Insurance, with approximately 50% of fire claims being denied.
Right behind them are two USAA affiliates and Allstate Insurance, denying 48% and 46% of claims, respectively.
The Human Cost of Denied Claims
These statistics represent real people who are facing immense hardship. Take Peggy Holter, for example. At 83 years old, she lost her Pacific Palisades condo in the fires.
Not only did she lose her home of nearly 50 years, but State Farm also refused to renew her insurance due to her roof’s condition.
Peggy’s story is a heartbreaking reminder of the emotional and financial strain caused by insurance claim denials.
She’s not only mourning her home but also the irreplaceable items within it, including a cherished photo of her mother standing in front of the Sphinx.
Similarly, Francis Bischetti, another Pacific Palisades resident, saw his annual homeowners’ policy with Farmers Insurance skyrocket from $4,500 to an unaffordable $18,000.
When his home was destroyed in the fire, he was left with nothing—an example of the disastrous consequences of insurance inaccessibility.
A Statewide Insurance Crisis
The issue isn’t isolated to just a few residents. The problem is widespread across California. In 2023, State Farm announced it would stop accepting new homeowners’ insurance applications in the state and later chose to drop coverage for 72,000 homes.
This decision was made in response to the growing frequency and severity of wildfires. The move has sparked anger among public figures like comedian Rob Schneider and actor James Woods, who’ve had their own homes and communities impacted by these devastating fires.
The financial impact is overwhelming. With losses from the wildfires expected to reach $135 billion, insurance companies are projected to cover just $20 billion. This leaves a $115 billion gap that will likely have to be covered by federal programs, personal savings, and charitable donations.
Many, like Ivan De La Torre, a construction worker from Los Angeles, are deeply concerned. With family members who’ve already lost their homes, he worries that insurance companies will fail to handle the claims and may even go bankrupt.
The Road to Recovery: What You Can Do
As members of the GrayVine community, we understand the importance of being proactive, especially when it comes to protecting our homes and assets. Here are steps you can take to ensure you’re not caught off guard:
As the wildfire crisis continues to affect countless Californians, it’s crucial for homeowners to stay vigilant and proactive in protecting their assets.The challenges are real, but by being informed and prepared, we can better safeguard ourselves and our homes in the face of future disasters.
Have you or someone you know been affected by the wildfires and faced challenges with insurance claims? What steps did you take to handle the situation? Share your stories and advice in the comments below—we’d love to hear from you and start a conversation on how we can all navigate these difficult times together.
In the aftermath of such disasters, homeowners turn to their insurance providers for help, expecting the security and stability that these companies promise. Unfortunately, for many, that safety net has proven to be more fragile than anticipated.
The GrayVine community, which understands firsthand the importance of security, knows just how critical it is to have reliable support after a tragedy.
But what happens when those we rely on for protection fail us at the moment we need them most? The consequences are not just financial—they are deeply emotional and personal.

Devastation from California's wildfires: a stark reminder of the growing threat and the urgent need for protection and preparedness. Image Source: YouTube / 60 Minutes.
A recent survey has uncovered a concerning trend among California’s insurance companies. Leading the charge in fire claim rejections is LA-based Farmers Insurance, with approximately 50% of fire claims being denied.
Right behind them are two USAA affiliates and Allstate Insurance, denying 48% and 46% of claims, respectively.
The Human Cost of Denied Claims
These statistics represent real people who are facing immense hardship. Take Peggy Holter, for example. At 83 years old, she lost her Pacific Palisades condo in the fires.
Not only did she lose her home of nearly 50 years, but State Farm also refused to renew her insurance due to her roof’s condition.
Peggy’s story is a heartbreaking reminder of the emotional and financial strain caused by insurance claim denials.
She’s not only mourning her home but also the irreplaceable items within it, including a cherished photo of her mother standing in front of the Sphinx.
Similarly, Francis Bischetti, another Pacific Palisades resident, saw his annual homeowners’ policy with Farmers Insurance skyrocket from $4,500 to an unaffordable $18,000.
When his home was destroyed in the fire, he was left with nothing—an example of the disastrous consequences of insurance inaccessibility.
A Statewide Insurance Crisis
The issue isn’t isolated to just a few residents. The problem is widespread across California. In 2023, State Farm announced it would stop accepting new homeowners’ insurance applications in the state and later chose to drop coverage for 72,000 homes.
This decision was made in response to the growing frequency and severity of wildfires. The move has sparked anger among public figures like comedian Rob Schneider and actor James Woods, who’ve had their own homes and communities impacted by these devastating fires.
The financial impact is overwhelming. With losses from the wildfires expected to reach $135 billion, insurance companies are projected to cover just $20 billion. This leaves a $115 billion gap that will likely have to be covered by federal programs, personal savings, and charitable donations.
Many, like Ivan De La Torre, a construction worker from Los Angeles, are deeply concerned. With family members who’ve already lost their homes, he worries that insurance companies will fail to handle the claims and may even go bankrupt.
The Road to Recovery: What You Can Do
As members of the GrayVine community, we understand the importance of being proactive, especially when it comes to protecting our homes and assets. Here are steps you can take to ensure you’re not caught off guard:
- Review Your Policy: Know the ins and outs of your coverage, including exclusions and limitations.
- Shop Around: If your premiums have risen or you have concerns about your insurer’s reliability, it’s time to compare policies and providers.
- Document Everything: Keep a thorough inventory of your belongings and the condition of your home. This will be invaluable when filing claims.
- Advocate for Yourself: If your claim is denied, don’t accept it without challenge. Seek assistance from a claims adjuster or legal counsel if necessary.
- Plan for the Future: If you live in a high-risk area, consider adding wildfire coverage. While it might be more costly, it could be a lifesaver in the long run.
Key Takeaways
- LA-based Farmers Insurance has denied approximately 50 percent of fire claims, making it the worst offender, according to a survey.
- Victims, including an 83-year-old woman who lost her condo, express distress over denied claims and the non-renewal of policies by insurers like State Farm.
- Insurance companies are canceling policies or drastically increasing premiums due to the growing frequency and severity of wildfires.
- There is a significant insurance shortfall, with an estimated $115 billion uncovered by insurance, likely resulting in reliance on federal aid, personal savings, and charitable contributions to cover the losses.
Have you or someone you know been affected by the wildfires and faced challenges with insurance claims? What steps did you take to handle the situation? Share your stories and advice in the comments below—we’d love to hear from you and start a conversation on how we can all navigate these difficult times together.