If you were affected by a major data breach involving a major mobile carrier, you might be wondering when compensation is coming.

Unfortunately, that wait is being extended.

According to those overseeing the process, payments have been delayed, with a new timeline pointing to sometime in May 2025.

At The GrayVine, we’re unpacking what this could mean, who might qualify, what kind of payout to expect, and how to stay safe while you wait.



In August 2021, T-Mobile confirmed it had suffered a major cyberattack—one of the largest in US history.

The breach exposed personal data belonging to approximately 76 million people, including names, addresses, birthdates, Social Security numbers, and driver’s license information.


For many customers, it was a stark reminder of how vulnerable our personal data can be, even with a major company.

In the aftermath, class-action claims followed swiftly.



Eventually, T-Mobile agreed to a $350 million settlement, offering compensation to affected customers and access to identity theft protection.

While the company did not admit fault, it committed to helping consumers recover. That included two years of McAfee’s ID Theft Protection Service and Account Takeover Protection.

However, the payments that were originally scheduled for April 2025 have now been pushed to May.

Who’s eligible and how much could you receive?​

All 76 million affected customers were eligible to file a claim before the January 23, 2023 deadline.

Those who submitted documentation showing out-of-pocket expenses, like legal fees, identity recovery costs, or credit monitoring, could receive up to $25,000 in reimbursement.

If you didn’t have direct financial losses but were still affected, you’re likely entitled to a smaller payment ranging between $25 and $100.

Eligible claimants also selected whether they preferred a paper check or digital payment.



The size of your payout depends on the nature of your claim and how many people filed overall.

While large payouts are only for those who submitted detailed proof, most people will receive the base payment.


The settlement administrator has stated that, even once payments begin in May, it could take several weeks or even months for everyone to receive their funds.

So if you’re waiting, patience is still needed.



Read more:

• Checks up to $25k from this settlement—see if you’re on the list
• Get your slice of a $3.6 million settlement—no receipts required

Were you affected by the T-Mobile breach? Have you ever had to recover from identity theft or deal with a delay in settlement payments? What tips do you use to stay secure online? Share your experiences and questions in the comments below.