The scammers' favorite season is here: How to protect yourself during Medicare open enrollment

Scam Watch

The scammers' favorite season is here: How to protect yourself during Medicare open enrollment

Screenshot 2025-10-21 at 7.03.50 PM.png The scammers' favorite season is here: How to protect yourself during Medicare open enrollment
Medicare open enrollment brings important choices—and an uptick in scam activity that seniors should watch out for. Image Source: Pexels / Tara Winstead.

It's that time of year again when your mailbox fills up with Medicare information, your phone rings more often, and unfortunately, scammers gear up for what they consider their most profitable season. Medicare's Open Enrollment period, running from October 15 through December 7, brings a surge in scam calls, fraudulent mailings, and misleading marketing.



The numbers tell a sobering story.



Medicare fraud costs Americans approximately $60 billion each year—that’s billion with a “B.”



To put that in perspective, that's more than the entire annual budget of most states.



And with over 66 million Medicare beneficiaries nationwide, 89.4% of whom are over 65, there's no shortage of potential targets.




Why scammers love Medicare season



Think of Medicare open enrollment as Christmas morning for criminals.



During this six-week window, millions of Americans are actively reviewing their healthcare options, sharing personal information with insurance representatives, and making important financial decisions about their coverage.



Scammers know that during this time, seniors provide vital personal information to Medicare, and they also know that older adults are ideal victims because they are more likely to answer the phone, be socially isolated, have significant savings, or have cognitive deficits.



Recent federal prosecutions show just how brazen these operations have become.



In February 2025, the US Attorney's Office charged a North Carolina man with conspiracy to launder $3 million as part of a shocking Medicare scam, where he and his business partner submitted over $100 million in false medical equipment claims during just four months.



Separately, a federal grand jury indicted two Texas residents who conspired to file more than $359 million in fraudulent genetic testing claims to Medicare.




"Never confirm or provide your Medicare number with anyone who contacts you unexpectedly, and you do not know and trust."

Lucilia Prates, MA SMP Program State Director




Also read: Unwanted medical gear at your door? It could be a dangerous Medicare scam



The perfect storm of vulnerability



If you feel like you've been getting more suspicious calls lately, you're not imagining it.



A massive data breach in 2023 exposed the personal information of more than 900,000 Medicare beneficiaries when hackers targeted Wisconsin Physicians Service Insurance Corporation, a Medicare contractor.



This breach has likely provided scammers with authentic-looking information that makes their pitches seem more credible.



The scammers' greatest hits



Medicare scammers have perfected several tried-and-true approaches that work year after year.



Here are the most common tactics they're using this enrollment season:



The "urgent card replacement" scam



You receive a call claiming your Medicare card is expired or needs to be “updated with a chip.”



The caller, who sounds official and may even have some of your personal information, explains that you need to verify your current card number to process the replacement.



The reality? Real Medicare cards are free and mailed to you automatically.



Medicare will never unexpectedly call, email, text, or message you on social media to ask for your Medicare, Social Security, or bank account numbers.




Real vs. fake Medicare contact


REAL: Medicare contacts you through US mail for official business


FAKE: Unexpected calls, texts, emails, or social media messages asking for personal information


REAL: Free card replacements sent automatically


FAKE: Requests for payment to “process” or “expedite” new cards





Also read: Are you unknowingly falling for Medicare scams? Here’s how to protect yourself



The "you're pre-approved" pitch



These calls often begin with congratulations—you've been “pre-approved” for better coverage with lower costs!



The scammer may even know some basic details about you, often gleaned from data breaches or public records, to sound legitimate.



They'll pressure you to “secure your spot” before the offer expires, usually by the end of the day.



Remember: The Centers for Medicare & Medicaid Services does not endorse or prefer any particular plan option, so if someone tries to convince you that Medicare endorses a specific plan, they're a scammer at worst and devious at best.



Also read: Wisconsin Rapids scam costs resident $600,000: What seniors should know



The "free gift" trap



Offers for free medical equipment, health screenings, or even grocery cards in exchange for your Medicare information are classic scam tactics.



This is a common scheme used by fraudsters to get your Medicare details, with scammers often claiming they represent a company that will give you free medical supplies in exchange for your information.



Did you know?


Did you know?
Your Medicare ID number is as valuable to criminals as your credit card number. With it, they can submit fake claims for medical equipment, prescription drugs, or services you never received, potentially maxing out your benefits and leaving you responsible for copayments on treatments you never got.



Also read: A new warning about Social Security scam has seniors on alert



Warning signs that scream "scam"



Learning to spot the warning signs can save you thousands of dollars and hours of headache.



Here's what to watch for:



  • Unsolicited mailings, calls, texts, or emails asking for your Medicare number, combined with high-pressure or threatening tactics urging you to “act now.”

  • Anyone who imposes an enrollment deadline that’s not October 15–December 7, such as claiming you only have until 3 p.m. today to enroll or your Medicare coverage will be cancelled.

  • Too-good-to-be-true offers related to insurance plans, like free groceries, refunds, or other unrealistic benefits.

  • Requests for payment over the phone to “process” your enrollment.

  • Mailings that mimic government logos to look official.


Also read: A new phone scam is targeting seniors with fake health insurance deals—here’s what to know before you pick up



Don't trust your caller ID



Here's something that catches many people off guard: Your caller ID might show Medicare's name or phone number, but caller ID can be faked.



Technology makes it easy for scammers to make their calls appear to come from legitimate organizations.



Your defense strategy



Protecting yourself doesn't require becoming a technology expert or never answering your phone.



It just requires knowing what legitimate Medicare contact looks like and having a plan when something seems off.




Source: YouTube / KLFY News 10



Also read: Medicare data breach affects over 100,000—here’s what you need to know now



The golden rules



  • Treat your Medicare card like a credit card.

  • Don't give out your Medicare number to anyone who contacts you unexpectedly, even if they claim to be from Medicare itself.

  • If you think a call might be legitimate, hang up and call 1-800-MEDICARE (1-800-633-4227) to check.

  • This is always the safe approach—legitimate Medicare representatives will understand why you're being cautious.


Also read: Are you at risk? Representative reveals how UnitedHealthcare might be taking advantage of Medicare



Where to get real help



For assistance comparing costs, coverage, and plans, contact your State Health Insurance Assistance Program (SHIP) or find information about your coverage options at Medicare.gov or by calling 1-800-MEDICARE.



Every state has SHIP counselors—volunteers trained to provide free, unbiased help with Medicare questions.



These folks know the ins and outs of Medicare and can help you navigate your options without trying to sell you anything.



If you've been targeted



Don't panic if you realize you've shared information with a scammer. Quick action can minimize the damage.



First, report Medicare impersonators and other scams at 1-800-MEDICARE.



Then tell the FTC at ReportFraud.ftc.gov.



Monitor your Medicare statements carefully for services you didn't receive. With your Medicare information, criminals can submit fake claims in your name to get free prescription drugs, healthcare services, or supplies, which maxes out benefits and charges you for services you didn’t receive.



Also read: Seniors are losing more to scams than ever—here’s a free program helping them fight back



The bigger picture



While these scams are frustrating and can feel overwhelming, remember that you have more power than you might think.



In 2024 alone, the US Department of Justice identified and charged dozens of criminals with Medicare fraud totaling billions of dollars.



Law enforcement is taking these crimes seriously, and your reports help them build cases against the scammers.




Stay safe during Medicare open enrollment



  • Medicare never calls you unexpectedly asking for personal information

  • Hang up on suspicious calls and call 1-800-MEDICARE to verify

  • Use only official websites: Medicare.gov and HealthCare.gov

  • Get free help from your state's SHIP counselors

  • Report scams to 1-800-MEDICARE and ReportFraud.ftc.gov

  • Remember: If someone is pressuring you to act “now,” they're probably scamming you





Source: YouTube / We Are Iowa Local 5 News



What This Means For You


The key is staying informed and trusting your instincts. If something feels off about a call, email, or visit, it probably is.



You've lived long enough to develop good judgment—now's the time to use it.



Medicare open enrollment can feel complicated enough without worrying about scammers.



But armed with the right information and a healthy dose of skepticism, you can navigate this season safely and make the healthcare decisions that are right for you.




Read next:



Key Takeaways

  • Medicare open enrollment (October 15–December 7) is prime time for scammers who target older adults with fake calls, mailings, and online messages.
  • Common scams include fake card replacements, “pre-approved” plan offers, and free gifts in exchange for Medicare information.
  • Legitimate Medicare representatives never call, text, or email unexpectedly to request your Medicare, Social Security, or bank details.
  • If you suspect a scam, hang up and call 1-800-MEDICARE to verify, report the fraud to ReportFraud.ftc.gov, and monitor your statements for suspicious activity.

What scam tactics have you encountered during Medicare season? Share your experiences in the comments below—your story might help protect someone else from falling victim.



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