Tipping fatigue? Why America's generosity is reaching a breaking point

Tipping has always been a staple of American culture, but is it still working for us? With rising expectations and new digital prompts, many are questioning if this tradition has gone too far.

Could we be at a tipping point where enough is enough?


The scene is familiar: You're at the checkout, and the card reader prompts you to add a gratuity.

It's not just at your local diner or hair salon anymore. Now, the tip jar is virtual, and it's popping up in places we never expected.

From your dry cleaner to the hardware store, the question looms—should you leave a tip?


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A recent survey indicated that 72% of Americans feel tipping is expected in more places than before. Image source: Sam Dan Truong/Unsplash.


A recent Pew Research Center survey from November 2023 found that a whopping 72% of people feel tipping is expected in more places than ever before.

This shift has left many Americans grappling with the question: Is tipping a discretionary act of kindness or has it become a relentless obligation?

Dr. Paul Wright from Nuvance Health in Poughkeepsie, New York, sheds light on the psychological aspects of tipping.

According to Dr. Wright, when we tip, our brains release feel-good neurotransmitters like dopamine and oxytocin.

It's akin to the warm feeling we get from performing a good deed. For many, tipping is as much about personal satisfaction as it is about rewarding the service provider.

However, not everyone is riding this dopamine wave.


A Bankrate survey from June 2023 indicates that two-thirds of Americans now view tipping negatively, with one-third believing the practice has spiraled “out of control.”

The pressure to tip can be intense, especially when the person providing the service is standing right there, hopeful and expectant.

One coffee shop customer admitted that the presence of those “big doe-eyes” might just sway her to tip.

This emotional tug-of-war is a common experience, leaving many to tip out of guilt rather than genuine appreciation.

Some patrons tip generously to compensate for what they see as an unfair wage system.

They argue that employees should earn a living wage without relying on the unpredictability of tips.


This sentiment was echoed by Poughkeepsie restaurateur Russell Beck, who initially implemented a “no tipping, please” policy at his wine bar, the 1915 Wine Cellar, paying employees up to $30 an hour.

However, the harsh reality of business finances forced him to revert to a tipping model to keep the doors open.

The tipping dilemma is not lost on Beck, who himself tips generously but acknowledges the absurdity of tipping expectations, such as being asked to tip for online orders that are merely being packaged for shipping.

So, where does this leave us? Here are some tips for tipping in today's America:

1. Understand the Expectations: Familiarize yourself with the tipping norms for various services. While some situations clearly warrant a tip, others may not.

2. Set Personal Boundaries: Decide on a tipping strategy that aligns with your values and budget. You don't have to tip everywhere, but when you do, make it count.

3. Support Fair Wages: Advocate for policies and support businesses that pay their employees a living wage, reducing the reliance on tips.

4. Be Kind, Not Guilty: Tip out of appreciation, not obligation. If you receive exceptional service, let your gratitude be your guide, not the fear of judgment.

Remember, whether you tip a little or a lot, it's your prerogative. Let's ensure that our generosity remains just that—a choice, not a chore.
Key Takeaways
  • A recent survey indicated that 72% of Americans feel tipping is expected in more places than before.
  • Tipping releases feel-good neurotransmitters like dopamine and oxytocin in the brain, providing a sense of doing good.
  • Despite the psychological rewards of tipping, two-thirds of Americans now have a negative view of the practice, with one-third believing it's “out of control.”
  • A Poughkeepsie wine bar owner attempted a no-tipping policy by paying staff higher wages but had to revert to accepting tips for financial viability.
Have you felt the tipping pressure? Do you have a tipping policy that works for you? Or perhaps you've encountered a tipping request that left you baffled? Share your stories and insights in the comments below.
 
We decide to tip for the times when we received a service, exceptional or otherwise, from an employee that we have interacted with. If we have to pick up an order or receive an online order at our home, our expectation is that the employee is being adequately compensated by their employer to perform their day to day job. We see tips being asked for an Amazon order delivery. We will not be tipping for that delivery and any other similar situation for the reason stated above.
 

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