Your mobile account might disappear in weeks if you don’t take this quick step

Millions of users could soon lose access to their accounts as a major technology company prepares for a widespread account cleanup this summer.

The tech giant is carrying out a massive account cleanup this summer, and anyone who hasn’t logged in recently may be at risk. Are you one of them?



Samsung has confirmed it will begin permanently deleting inactive accounts on July 31.

The move targets users who haven’t signed in for at least two years.

This means if you’ve ditched your Galaxy device, or simply forgot about an old account, you need to take action now.

Otherwise, you may lose access to saved data, apps, and services tied to your Samsung profile.


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Samsung has confirmed it will begin permanently deleting inactive accounts on July 31. Image source: Sam Pak / Unsplash



Samsung accounts are essential for using Galaxy-specific features, including the Galaxy Store, Samsung Health, and Galaxy Wearables.

While your Google Account (often linked to your Android device) will not be affected, Samsung’s system is separate.

That means logging into your Google account won’t save your Samsung one from deletion.

Users with secondary or backup Samsung accounts are especially at risk if they haven’t checked in recently.



If you’ve used your Samsung device in the last 24 months and signed in at least once, you’re safe.

But for anyone who’s made the switch to another phone brand—or simply abandoned their Galaxy login—this purge could come as a surprise.

Emails are being sent to users flagged as inactive, though they may go unnoticed if the email address on file is also outdated or unused.

Once deleted, a Samsung account cannot be recovered.


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A Samsung account cannot be recovered. Sama Hosseini / Unsplash



To avoid deletion, just sign into your account before July 31.

This simple login will reactivate your profile and keep it in Samsung’s system.

You don’t need to change anything, reset passwords, or update settings—just access your account and it will be marked safe.

It’s a small step that could save you a major headache down the road.



Samsung has not specified exactly how many accounts will be affected, but given the size of its user base, the number could be significant.

The company, founded in 1938, has grown into a global electronics powerhouse, with over 270,000 employees worldwide.

Its smartphones and computer chips now account for a massive chunk of South Korea’s economy.

But even a company this large is cutting back on digital clutter—and old accounts are first on the chopping block.

More technology news for you:
Key Takeaways

  • Samsung will delete inactive accounts on July 31, 2025.
  • Any account not signed into within the past 2 years is considered inactive.
  • Deletion means permanent loss of your Samsung account and related services.
  • Logging in just once before the deadline is enough to save your account.
Did you check your account—or are you letting it go? Let us know in the comments.
 
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